Terms of use
Terms of Use
Effective: September 22, 2026
These Terms are a legally binding agreement governing use of End of the Line Studios digital properties and services. Separate checkout, promotion, preorder, or project terms may also apply.
1. Agreement and scope
These Terms apply when you browse the site, create or use an account, join release updates, send messages, purchase physical or digital products, place a preorder, access downloads, or otherwise use an End of the Line Studios service. By using the service, you agree to these Terms and any additional terms presented for a specific feature or transaction.
2. Eligibility and minors
You must have legal capacity to agree to these Terms. Purchases must be made by an adult or by a person authorized by a parent or guardian where applicable. The site is a general-audience service and is not directed to children under 13. See the Children’s Privacy Notice.
3. Accounts and credentials
Information you provide must be accurate and reasonably current. You are responsible for protecting account credentials and for activity conducted through your account. Notify the studio promptly if you suspect unauthorized access. We may require identity or order verification before changing sensitive account or order information.
4. Limited site license and acceptable use
EOTLS grants you a limited, revocable, non-exclusive, non-transferable license to access the site and its content for personal, non-commercial use and ordinary shopping. You may not interfere with security or availability; bypass access, payment, preorder minimums, or technical controls; probe private systems; introduce malicious code; impersonate others; misuse account or payment data; scrape private information; use automated extraction in a way that burdens the service; or use the service for unlawful activity.
5. Studio content, copyrights and trademarks
Unless expressly stated otherwise, the site and its creative content—including End of the Line Studios branding, logos, layouts, artwork, comics, characters, worlds, scripts, animation, videos, product art, campaign graphics, Just Another Zombie Story, New Moreland, and related materials—are owned by EOTLS or their applicable creators/licensors. No ownership rights transfer merely because content is viewed or a copy of a product is purchased.
Except where law permits otherwise, you may not reproduce, redistribute, sell copies of, commercially display, adapt, merchandise, tokenize, remove rights notices from, or use protected studio content to train or build datasets, machine-learning systems, or generative models without prior written permission.
6. Digital content
Digital comics, PDFs, wallpapers, downloads and other digital rewards are licensed, not sold as intellectual-property rights. Unless a product page states otherwise, the license is personal, non-exclusive, non-transferable and non-commercial. The separate Digital Content License provides additional terms.
7. User communications and content
Messages, support requests, reviews or other content you submit must be lawful and must not violate another person’s rights. You retain rights you already own in your submission. To the extent necessary to process, display, answer, store, moderate or otherwise provide the feature you requested, you grant EOTLS a limited license to handle that submission for those purposes.
8. Unsolicited creative submissions
EOTLS does not accept unsolicited scripts, story concepts, character pitches, treatments, comic proposals or similar creative material through ordinary site channels. See the Unsolicited Submissions Policy before sending creative material.
9. Products, images and availability
We try to describe products, colors, dimensions, availability, benefits and release information accurately. Screen colors, prototypes, mockups, print results, packaging, apparel, bonus goods and production materials can vary. Limited items may sell out. We may limit quantities, discontinue products, refuse an order, or correct errors where reasonably necessary.
10. Prices, errors and order acceptance
Prices, taxes, shipping rates and promotions may change before an order is accepted. A checkout confirmation acknowledges receipt of your order; it does not require us to fulfill an order affected by an obvious pricing, inventory, fraud, legal, shipping or technical error. If we cancel after payment, we will return amounts due for the cancelled item or order.
11. Payments and fraud prevention
Card transactions may be processed through Stripe and PayPal transactions through PayPal when enabled. Those providers apply their own terms and security requirements. You authorize the selected payment provider to process amounts shown at checkout. We may perform reasonable fraud, sanctions, address, inventory and order-integrity checks before fulfillment.
12. Preorders and support-above-minimum funding
Preorders reserve a future product or reward and may help finance production. JAZS tiers have stated minimum amounts; any amount voluntarily entered above a tier minimum is additional support attached to that same preorder and is not a charitable donation or tax-deductible contribution unless expressly stated otherwise. Release and fulfillment dates are estimates, not guarantees. Printing, signing, manufacturing, creative production, supplier, customs, carrier and other delays can occur.
13. Taxes, shipping and customs
Applicable taxes and shipping are calculated or disclosed at checkout where supported. International customers may be responsible for import duties, VAT/GST, brokerage, customs or carrier charges not collected by EOTLS. Delivery restrictions and carrier availability may change. See the Shipping Policy.
14. Returns, refunds and cancellations
Eligibility depends on the item type, production state and applicable law. Digital goods, made-to-order products, signed/numbered editions, limited campaign items and customized goods may have different rules from ordinary stocked merchandise. See the Returns, Refunds & Cancellations Policy.
15. Promotions
Discount codes and promotional offers may have expiration dates, exclusions, quantity limits, territory limits and campaign-specific rules. Unless the offer says otherwise, promotions cannot be combined or applied retroactively. See the Promotions & Offers Policy.
16. Third-party services and links
The service may rely on or link to third parties such as Stripe, PayPal, Printify, Resend, Cloudflare, hosting providers, carriers and social platforms. Their services are governed by their own terms and privacy practices. A link does not necessarily mean EOTLS controls or endorses all third-party content.
17. Copyright concerns
If you believe material on the site infringes your copyright or other intellectual-property rights, send a detailed notice through the Contact page identifying the protected work, the challenged material and its location, your contact details, the basis for your claim, and a statement that the information supplied is accurate. We may remove or restrict content while a good-faith claim is reviewed.
18. Privacy, cookies and accessibility
Your use of the site is also subject to the Privacy Policy, Cookie Notice, Privacy Choices notice and Accessibility Statement.
19. Suspension and termination
We may suspend or terminate access, accounts, orders or features when reasonably necessary to address fraud, abuse, legal obligations, security threats, repeated policy violations, non-payment or risks to users or the service. Rights and obligations that by their nature should survive termination—including payment obligations, IP provisions, disclaimers and liability limits—continue to apply.
20. Disclaimers
Except for warranties or rights that cannot be excluded by law, the site and informational content are provided on an “as available” basis. We do not promise uninterrupted operation, error-free content, permanent availability of a product, or an exact creative or fulfillment schedule. Product-specific warranties, if any, are stated with the product or required by law.
21. Limitation of liability
To the fullest extent permitted by law, EOTLS will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, lost profits, lost data or loss of goodwill arising from use of the site or third-party services. For a purchase-related claim, EOTLS’s aggregate liability will not exceed the amount paid for the affected transaction, except where applicable law prohibits that limitation.
22. Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims and reasonable costs arising from your unlawful misuse of the service, infringement of another person’s rights, or material breach of these Terms. This provision does not require a consumer to indemnify EOTLS for EOTLS’s own unlawful conduct.
23. Disputes and applicable law
Before escalating a dispute, please contact the studio with the order or account information needed to investigate it and allow a reasonable opportunity for resolution. Nothing in these Terms removes access to small-claims procedures or mandatory consumer remedies where available. Applicable governing law and forum are determined by law and any valid written agreement applicable to the transaction; these Terms do not create a mandatory arbitration requirement by themselves.
24. Changes
We may revise these Terms to reflect new services, legal requirements, security practices or business operations. The current version and effective date will be posted here. Material changes will be communicated when required by law.
25. General provisions
If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Failure to enforce a provision is not a waiver. EOTLS may assign these Terms as part of a reorganization, sale or transfer of the business or relevant assets. Neither party is responsible for delay caused by events beyond reasonable control, except for obligations that law says cannot be excused. These Terms and incorporated policies form the general agreement for use of the site, subject to additional transaction-specific terms.
26. Contact
Use the Contact page for legal, account, order or policy questions.
